Email Us
support@threadify.com
We'll respond within 24 hours
Call Us
+60 3-2142 7788
Daily, 10AM-10PM
Visit Us
Bukit Bintang, Kuala Lumpur
Our KL flagship store
Store Hours
Daily: 10AM-10PM
Open every day
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours.
Frequently Asked Questions
Find quick answers to common questions about orders, shipping, and returns.
What are your shipping times?
We offer free standard shipping on all orders over RM75. Standard shipping typically takes 5-7 business days, while express shipping arrives in 2-3 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags. Returns are free and easy - just contact our support team to initiate a return.
Do you ship internationally?
Yes! We ship to over 50 countries worldwide. International shipping times vary by location, typically 10-14 business days.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track your order in your account dashboard.